
Frequently Asked Questions
Can my name really be written in hieroglyphs?
Yes, almost any name can be transcribed into Egyptian hieroglyphs. Our specialist uses the phonetic hieroglyphic alphabet to faithfully transcribe your name, following the same method used by ancient Egyptians for foreign names.
Your name is then framed within a cartouche, a sacred symbol traditionally reserved for pharaohs and royalty.
How does hieroglyphic writing work?
Hieroglyphs form one of the oldest writing systems in the world, used in ancient Egypt for over 3,000 years. Each symbol can represent a sound, a word, or an idea.
For names, we use the phonetic hieroglyphic alphabet: each symbol corresponds to a sound, allowing us to transcribe your name faithfully. The result is a unique, mystical and timeless piece of art.
Is the translation done by a human or by software?
By a human. Each transcription is verified by a specialist in hieroglyphs. This helps ensure an authentic and accurate result, unlike automatic tools that often make mistakes.
Can I see a preview before production?
Yes. A live preview in hieroglyphs is available directly on the product page as you type your name. You will also receive an email preview of your transcription before production begins, and can request a change simply by replying to that email.
What if I'm not happy with the proposed translation?
No worries. You can request a change before production starts. Our goal is for the final result to perfectly match your expectations.
What material is your jewelry made of?
Our jewelry is made of premium stainless steel or 925 sterling silver, depending on the model. These materials are strong, durable and suitable for daily wear.
Will the jewelry darken, rust or lose its color?
No. Our jewelry is designed to stand the test of time. Stainless steel resists corrosion, rust and tarnishing. Silver, gold and black finishes keep their shine with normal daily use.
Can I wear my jewelry in the shower, pool or sea?
Yes, our stainless steel jewelry is waterproof and can be worn every day.
Our 925 sterling silver pieces can also be worn regularly. However, like all precious metals, they require a little care to preserve their shine over time.
To help protect the finish, especially gold or black finishes, we recommend avoiding prolonged exposure to salt water, chlorine, perfumes or cosmetics.
Is your jewelry suitable for sensitive skin?
Yes. The stainless steel we use is hypoallergenic and free from released nickel, making it suitable for sensitive skin.
Will the engraving fade over time?
No. The engraving is created with precision technology directly into the metal. It will not fade with normal daily use.
How is my jewelry made?
Each piece is personalized especially for you. Once your translation has been approved, the engraving is carefully created in our workshop, followed by a thorough quality check before your order is shipped.
How long does it take to receive my jewelry?
Because each piece is made especially for you, a production time is needed to ensure a careful personalization and a flawless finish.
Production usually takes 7 to 10 days, then your order is shipped with tracked delivery.
Once shipped, delivery usually takes 7 to 10 days depending on your country. You will also receive a tracking number to follow your parcel in real time.
Can I change my order after purchase?
Yes, as long as production has not started. Please contact us as soon as possible after placing your order so we can make the necessary changes.
Can I track my order?
Yes. As soon as your order is shipped, you will receive an email with your tracking number so you can follow your parcel in real time.
What happens if my parcel is lost or damaged?
Simply contact our customer service team. If your parcel is lost or damaged during transit, we will quickly find the right solution: a replacement or a refund, depending on your preference.
Can I send the jewelry directly as a gift?
Yes, you can have your order delivered directly to the person of your choice by entering their address at checkout.
Does the jewelry come in gift packaging?
We offer optional shipping in a gift box when placing your order.
Without this option, your jewelry is still sent in simple, clean and careful packaging.
Will the price appear in the parcel?
No. No price or invoice is included in the parcel.
You can therefore send your jewelry directly as a gift, without the recipient seeing the order amount.
What occasions is this jewelry ideal for?
This jewelry is ideal for a birthday, Christmas, Valentine's Day, Father's Day, Mother's Day, an anniversary, a birth, a farewell gift or simply to make someone happy.
Thanks to its personalization, it becomes a unique and meaningful gift.
Why offer a personalized Free Vibes piece?
A personalized Free Vibes piece is more than a simple accessory: it carries a name, a word or a personal symbol, carefully transcribed in ancient Egyptian hieroglyphs and framed in a cartouche, the sacred emblem of pharaohs.
It is an original, mystical and timeless gift, designed to leave a meaningful impression.
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